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Get to Know

About Us

Garçon Wines want to make the wine industry more sustainable by innovating in packaging. We set out to create a bottle that is more fit for purpose in the 21st century. Our online shop is where we sell our wines in sustainable flat bottles. For our packaging business, please visit www.garconwines.com

FAQs

Will the parcel fit my letterbox? 

Our Letterbox Wine® is designed to fit through an average UK letterbox. The postal pack is 15cm wide, 4cm deep and 39cm long. Cases will not fit through your letterbox. Although the single bottle pack can fit through an average UK letterbox, we cannot guarantee letterbox delivery.

 

Do you offer other wines? 

We're looking to develop the range of wines that we offer so watch this space, or sign up to our newsletter to be the first to hear about new launches. 

 

Do you offer personalisation or hampers?

We don't offer personalisation or customisation on our products, however some of our gifting partners do. Please visit www.garconwines.com/stockists to browse other retailers of Letterbox Wine®.

 

How much is shipping?

Shipping is currently free for all orders.

 

How do you ensure buyers are over 18?

We use a third-party background age verification process to validate this confirmation called AgeChecked. If the background verification check fails, you will be contacted by this third-party and asked to provide proof of age. This process happens only once upon placing your first order and is kept on record for repeat purchases. This service is fully compliant with regulatory and industry standards of GDPR and BSI’s PAS 1296.

 

My order hasn't arrived. 

We're sorry to hear that your order hasn't arrived. Please email us with your order reference number and further details on shop@garconwines.com and one of our friendly team will get back to you.

Contact Us

For all enquiries, please email shop@garconwines.com. If it is relating to an order, please state your order number in the email.